Legal

Cookie Policy

What cookies MedLync uses, why we use them, and how you can control them.

Last updated: 11 May 2026

Cookie Categories

Cookies we use

Strictly Necessary Cookies

Always Active

These cookies are essential for the Platform to function. They enable core features such as session authentication, security controls, consent record storage, and load balancing. The Platform cannot function without them and they cannot be disabled.

Cookie Name	Purpose	Duration
ml_session	Maintains your authenticated session across page loads.	Session
ml_csrf	Protects against Cross-Site Request Forgery attacks.	Session
ml_consent	Stores your cookie consent preferences.	12 months

Functional Cookies

Optional

These cookies allow the Platform to remember choices you make — such as your language preference, display settings, or which notification types you have enabled — providing a more personalised experience.

Cookie Name	Purpose	Duration
ml_lang	Remembers your preferred language setting.	12 months
ml_ui_prefs	Stores your dashboard layout and display preferences.	12 months

Analytics Cookies

Optional

These cookies help us understand how users interact with the Platform — which features are used most, where users encounter problems, and how we can improve the experience. All data is aggregated and anonymised. No individually identifiable health data is ever included in analytics.

Cookie Name	Purpose	Duration
ml_analytics_id	Pseudonymous identifier for session analytics. Not linked to your health identity.	13 months
ml_pageview	Tracks page views and navigation paths in aggregate.	Session

Security & Audit Cookies

Always Active

These cookies support our security monitoring obligations under the NDPR. They enable anomaly detection, suspicious activity alerts, and audit trail generation. They cannot be disabled as they are required for compliance.

Cookie Name	Purpose	Duration
ml_device_fp	Device fingerprint used to detect suspicious login attempts.	30 days
ml_audit_ref	Audit reference token linking browser sessions to access logs.	Session

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you access a website or web application. They allow the site to recognise your device on subsequent visits, remember your preferences, and perform essential functions like keeping you logged in. We also use similar technologies such as local storage and session storage for security and performance purposes. References to "cookies" in this Policy include all such similar technologies.

2. How We Use Cookies

We use cookies to: • Keep you securely authenticated across your session on the Platform. • Protect the Platform against security threats such as CSRF attacks and session hijacking. • Remember your settings and preferences so you do not need to reconfigure them every visit. • Understand how the Platform is used (in aggregate and anonymised form) so we can improve it. • Comply with our audit and security logging obligations under the NDPR. We do not use cookies to serve advertising, track you across unrelated websites, or build commercial profiles about you.

3. Third-Party Cookies

The MedLync Platform does not embed third-party advertising, social media, or tracking scripts that set cookies from external domains. Where we use third-party infrastructure providers (e.g. cloud security services), these may set strictly necessary cookies as part of DDoS protection or performance optimisation. These are subject to the relevant provider's cookie policy, and we ensure these providers meet our data protection standards.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or applicable regulations. When we do, we will revise the "Last Updated" date and, where material changes affect non-essential cookies, present a new consent prompt.

8. Contact Us

For questions about our use of cookies: Email: privacy@medlync.io MedLync Technologies Ltd, Nigeria

Questions about cookies?

Contact our privacy team at privacy@medlync.io.

Contact Privacy Team