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Insurance

MedLync HMO Connect

Real-time eligibility, pre-authorisation, and digital claims — connecting HMOs and providers on one intelligent platform.

Bridging the gap between care and coverage.

MedLync HMO Connect eliminates the friction between health providers and insurance companies. Real-time eligibility verification replaces phone calls and manual checks. Digital pre-authorisation workflows cut approval time from days to minutes.

Every service, every encounter, every claim is tied to verified patient identity and a complete encounter record — dramatically reducing fraudulent claims and disputes while accelerating provider reimbursement across Nigeria's health insurance market.

90%Reduction in pre-auth wait time
Real-timeEligibility verification
60%Fewer fraudulent claim disputes
DigitalEnd-to-end claims processing

Smart insurance infrastructure

Real-Time Eligibility

Verify patient insurance status, coverage tier, and remaining benefits instantly at the point of care — no phone calls.

Pre-Authorisation Workflows

Digital pre-auth requests with clinical evidence attached. HMO reviewers approve or query in minutes, not days.

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Patient Journey Tracking

Track the complete patient journey — across referrals, specialist visits, admissions, and discharge — in one unified view.

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Digital Claims Processing

Auto-generated claims from verified encounter data. Reduce errors, disputes, and resubmissions dramatically.

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Fraud Detection

AI-powered anomaly detection flags suspicious billing patterns, ghost patients, and service inflation before payment.

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Provider & HMO Dashboards

Separate dashboards for providers (receivables) and HMOs (liabilities, utilisation, approvals) with drill-down analytics.

For every player in health financing

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HMOs & Insurers

Receive verified, data-rich claims with full encounter records. Resolve disputes faster and detect fraud before payment.

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Hospitals & Providers

Get faster pre-auth approvals, reduce administrative overhead, and accelerate reimbursement cycles.

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NHIA

Gain real-time visibility into the national health insurance scheme — claims, coverage gaps, and utilisation patterns.

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Employers

Monitor corporate health plan utilisation, identify wellness opportunities, and optimise benefit spend.

Modernise your HMO operations with MedLync

Connect to Nigeria's growing network of providers and process claims at the speed of data.

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